Contact

Questions, bug reports and suggestions are welcome. Send us a message with the form below and we will reply by email as soon as we can (we are in Japan, so allow for the time difference).

If the form does not work for you, email us at info@kotonoa.jp.

Purchases and subscriptions

If a purchase has not been applied, please include your Support ID. You can copy it in the app under Settings → Support. If your store sent you an order number, include that too (App Store free trials do not issue one).

Bug reports

Tell us the kanji, the step (demo, guide, trace or test) and your device model. If a screenshot or a short screen recording would help, mention it and we will reply with an address you can attach it to.

Data requests

InkDojo keeps your learning data on your device only, so there is nothing for us to export or delete on a server. Messages sent with this form are used only to reply to you; see the Privacy page for details.